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AIRetailStrategy
The Year Reality Pushed Back
2025 was the year we learned that neither AI nor billion-dollar deals can bypass the fundamentals. The common thread? Human judgment still matters.
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AI, neuroscience, and business strategy for operators.
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neurosciencepricingcustomer-experience
Your Customer's Brain Is Running Shortcuts (Use Them)
Neuroscience research reveals that perception literally becomes reality in your customer's brain. Here's how operators can design experiences that work with, not against, how decisions actually get made.
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AIretailemotional selling
Pandora Just Solved Retail's Hardest Problem
The jewelry brand deployed AI agents that don't just answer questions. They sell feelings. Here's why this changes everything for brick-and-mortar operators.
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